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Landlords & agents

Landlords & agents

The landlord owns the property and an agent is someone who normally acts on behalf of the landlord and may do more of the day to day running of the property. They are usually the main point of contact for you as a tenant. 

Tenants are entitled to the landlord’s contact details including address and the landlord is still legally responsible for the property. The agent has to give you the landlord’s details within 21 days of your request. 

Check your contract to see who you have legally signed with, they will be responsible for carrying out any repairs and returning your deposit. If it is the agent, then they are responsible for looking after day to day repairs, but if there are problems with this, it would be worth letting the landlord know. If your contract has the landlord’s contact details then they are who you need to contact  if you need repairs.

A landlord is responsible for registering their details with the Landlord Registration Scheme and paying the registration fee.

 A landlord can allow an individual or company to register their landlord details with the scheme.

The landlord, not their agent, is responsible for providing accurate and complete registration information. 

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Customer Reviews

Titouan Millet
Titouan Millet
2022-10-23
The technicians came and put spotlights on our new place and did an outstanding job, really tidy and even cleaned up after themselves. Definitely my go to for anything electric in the future! 5 stars!
April Ellison
April Ellison
2022-10-16
Excellent service, did a fantastic job and did it at short notice. Thank you very reliable electricians I would highly recommend and use your services again in the future.
Jafar bin Noman
Jafar bin Noman
2022-10-15
This team rewired my entire house. I was impressed start to finish. He was very professional and punctual which made the whole experience so much easier. They worked around my busy schedule and fit in other workers while renovating my house. I would recommend him to anyone looking for an electrician in Cardiff and would use him again in the future.
martyn fisher
martyn fisher
2022-10-13
Top quality and very professional service . Ryan went above expectations to help me out and sort my workshops . Top service thanks
Fabrizio Lugani
Fabrizio Lugani
2022-10-12
Recently hired these electricians to do a complete redo on our new home and the service was great the gentleman who came to do the job was very knowledgeable and did a great job. Will definitely use them again in the future.
Jimmy Beats
Jimmy Beats
2022-10-12
Came and re wired a dated electrical system in my mothers home , they came and gave the best quote, they were very polite and respectable to my elderly mother and went out of there way to help her during the installation, they moved all furniture and appliances etc without charge and put everything back after themselves? Very efficient aswell , the job was done in good time,they left it clean and tidy,and my mother is very happy as am I, would 100% recommend to anyone needing electrical services , try them first trust me
Rhys Ruck
Rhys Ruck
2022-10-12
Very professional I would definitely recommend! The work was quality and efficient and so was they
dei linda
dei linda
2022-10-11
Found Rylec online,they provided prompt attention to a trip fault in the house, upgraded our consumer unit and upgraded the supply to our garage .Great work all round,from Ryan's organisation to Chris's experience.Highly recommended.
Andrew Ross
Andrew Ross
2022-10-11
Highly recommended! Rylec are very professional, friendly and efficient they installed our fan extractor in the bathroom, fixed the garden lighting and repaired our old garden lamppost and water feature. We are very pleased with the results. Will use them again. Thank you!
Maninder Powar
Maninder Powar
2022-10-11
Ryan is professional, knowledgeable, explains things clearly and gives sound options and advice. Clear and transparent invoicing. Will continue to use his services.

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